Terms of use

Last updated 14 November 2026 (version 1)

These terms are an agreement between you and Reede Rozowsky trading as Rozolabs (ABN 30 978 278 001), New South Wales, Australia ("we", "us"), the operator of ParkScout. By using the ParkScout app or parkscout.app you agree to them. If you don't agree, please don't use ParkScout.

1. Safety first

2. What ParkScout is

ParkScout is a community map of parking signs and rules. People photograph signs on foot, software reads them, and the app shows where the rules let you park and for how long. It also lets you save where you parked, get reminders, hand over a street space to another driver when you leave and earn points. It is a guide, not a permit: it gives you no right to park anywhere, and we are not a parking operator, council or government body.

We may change, pause or stop parts of ParkScout. We'll try to give notice of changes that matter to you.

3. Your account

• You must be at least 18 to create an account.
• Keep your sign-in details to yourself; you are responsible for what happens under your account.
• Choose a username that isn't offensive, misleading or someone else's name or trade mark. We may change or remove a username that breaks these terms.
• One person, one account. Don't create accounts to farm points or referrals.

4. Using ParkScout fairly

Don't:

• add parking information you know is false, or photos that aren't of a parking sign, price board or notice;
• photograph people, faces or other cars' number plates on purpose, or post anything unlawful or abusive, sexual or exploitative material, child sexual abuse material, terrorist or violent extremist material, or someone else's private information;
• upload screenshots of Street View or other maps, or photos someone else took, unless you have their permission;
• misuse community alerts, for example to harass a car's owner, or enter a number plate without a genuine reason;
• use community alerts to identify, follow, photograph, film, confront or get in the way of council officers or police, or to help anyone avoid a fine for parking they have already overstayed;
• use the handover feature to hold a spot you are not about to leave, to ask for or accept money, gifts or favours for a spot, or to meet someone for any other purpose;
• use another driver's username, number plate or location for anything except completing that handover;
• scrape, copy in bulk, overload, reverse engineer or interfere with ParkScout, or get around its limits;
• break any law, including the road rules, while using it.

We may remove content, reset points or suspend or close an account that breaks these terms, and we'll tell you why unless the law or safety stops us. Some of this is automatic: a photo our safety check flags as sexual content is deleted, your other photos are hidden, what you added that nobody else has confirmed is taken back, and adding content is suspended until a person reviews it; and photo reading slows down for an account whose recent photos were mostly not parking signs (privacy policy, section 3). Email us if you think we got it wrong. You can also appeal a suspension or a pause from the notice in the app; we aim to review appeals within 7 days.

Reporting a problem. You can report a wrong sign or spot from the app, and an alert, a handover or another scout with Report, which also lets you block that person. A photo that shows someone's face or number plate can be reported from "Something wrong here?" on the spot's card (choose "A photo is offensive or shows a person or number plate"). To report anything else (for example an offensive username, a false or abusive alert, or content you think is defamatory), email parkscout.app@gmail.com with what it is and where. We aim to review reports within 24 hours and to act on them within 7 days. If you aren't satisfied with how we handle online abuse, you can complain to the eSafety Commissioner at esafety.gov.au.

5. What you contribute

"Contributions" are the photos, signs, rules, prices, notices, spot locations, ratings, reports and alerts you add.

• In plain terms: we can keep using, and may sell, the parking information and photos you add, even after you leave, but never with your name on them.
• You keep any copyright you have in your contributions.
• You give us a perpetual, irrevocable, worldwide, royalty-free, transferable licence, which we may sublicense, to use, copy, change, combine, publish, share, license and sell your contributions and the information we make from them (such as rules, prices, spot locations, maps and datasets), to run, improve and promote ParkScout and to make, license and sell parking information, maps and datasets (including datasets used to train software), including to other businesses for their own commercial use. The licence continues after you delete your account, so the map stays accurate for everyone; once your account is gone the contributions are no longer linked to your account. It covers what you contribute, not your personal information.
• If a photo you added shows a person, a number plate or something private, tell us. We aim to hide it in the app within 7 days of your report. Before we share any photo outside ParkScout (for example in a licensed dataset or our marketing), we remove it or blur faces and number plates and remove anything that says who took it. This doesn't apply to the providers that run ParkScout for us, such as OpenAI reading the sign (privacy policy, section 5).
• You consent to us, and anyone we license or transfer your contributions to, editing, cropping, combining and publishing them without naming you, including in ways that would otherwise infringe your moral rights (your legal right to be named as the creator and to object to changes that harm your reputation).
• You promise you are allowed to give us this licence (photos you took yourself are fine) and that your contributions follow section 4.
• We may check, correct, combine or remove contributions, and we don't have to show any of them.

Your personal information is covered by our privacy policy, not this licence.

6. Points and the leaderboard

Points, levels, achievements, weekly leagues, medals and thank-yous have no cash value, and you can't sell them or pass them to another account. They may earn perks, such as free time on paid features or merchandise while stocks last, under rules we publish in the app before the perk starts. A perk has no cash value, and we can change or withdraw perks. We may change how points are earned, correct mistakes, or reset points, and withdraw perks, gained by breaking these terms.

ParkScout may run prize draws. A draw has its own official rules, published in the app and on this site before entries open, which say who can enter, how entries are earned and checked, and the prizes; those rules apply to it. Apple and Google are not sponsors of, or involved in, any draw.

7. Other services

ParkScout uses maps, place search and sign-in from other companies, and the "Pay in …" buttons and directions open other apps. Those services have their own terms, and we are not responsible for them. Road data: Geoscape Roads © Geoscape Australia, under the Creative Commons Attribution 4.0 licence, modified by ParkScout.

8. Our responsibility to you

Your rights under the Australian Consumer Law. Nothing in these terms excludes, restricts or changes any right or remedy you have under the Australian Consumer Law or any other law that cannot be excluded. For example, where the consumer guarantees apply, they include the guarantee that services are supplied with due care and skill.

Subject to that:

• ParkScout's parking information comes from other drivers, council data (or estimated by us where council data leaves hours out) and software reading photos. We take care to run it well, but we can't promise that every reading is right, complete or current, or that the app will always be available. That is why the sign on the street always wins (section 1).
• To the extent the law allows, we are not liable for loss, such as a parking fine or towing fee, that results from relying on information we had no reasonable way to know was wrong, or from what other users do, including in a spot handover.
• Nothing in these terms limits our liability for death or personal injury caused by our negligence, or for fraud.

9. Ending

You can stop using ParkScout and delete your account at any time (how to delete it). We can close accounts as section 4 says, or end the service with reasonable notice. Sections 5, 6, 8 and 10 continue after an account ends.

10. General

• We may update these terms. If a change matters, we'll show you what changed in the app and ask you to accept the new terms before you carry on. If you don't accept, you can stop using ParkScout and delete your account; the earlier terms keep applying to what you contributed before. Small changes that don't reduce your rights, like fixing a typo or updating our contact details, apply when we publish them.
• We may offer paid features. Their price and what they include are shown before you buy, and if you buy through the App Store or Google Play, that store's billing terms (payment, renewals, cancelling and refunds) also apply. Some features may be free for a limited time and later become part of a paid plan; we'll tell you in the app before that happens. We may also give you free time on a paid plan for a stated period; when it ends, you aren't charged unless you choose to buy.
• These terms are governed by the law of New South Wales, Australia, and its courts (and the courts that hear appeals from them) can decide disputes. This doesn't take away a right you have to use the law or courts where you live.
• If part of these terms can't be enforced, the rest still applies.
• Apple and Google are not parties to these terms and are not responsible for ParkScout or its support.

11. Contact

Reede Rozowsky trading as Rozolabs (ABN 30 978 278 001), New South Wales, Australia. Email: parkscout.app@gmail.com.

12. What changed

These terms and the privacy policy share one version number. When it goes up, the app asks you to accept the new version before you carry on.

• Version 1, 14 November 2026. The first published version.